Last updated: July 30, 2026
Introduction
Mystic Japan (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit mysticjapan.com, subscribe to our communications, create an account, contact us, or purchase from our store.
Information We Collect
Depending on how you use the site, we may collect:
- Contact information, such as your name, email address, telephone number, and billing or shipping address
- Order information, such as products purchased, order status, delivery details, and refund or customer-service history
- Account information if you create a customer account
- Newsletter subscription information and communication preferences
- Information you provide when contacting us
- Technical and usage information, such as IP address, browser, device, operating system, referring page, pages visited, and cookie identifiers
Payment card details are processed securely by our payment service providers. Mystic Japan does not store your complete card number.
How We Use Information
- To process payments, fulfill orders, arrange delivery and customs clearance, and provide order updates
- To manage accounts, returns, refunds, disputes, and customer support
- To prevent fraud, protect the site, and comply with legal, tax, accounting, and regulatory obligations
- To send newsletters, guides, and marketing communications when you have subscribed or where otherwise permitted by law
- To operate, analyze, and improve the site and display advertising
How We Share Information
We share personal information only when reasonably necessary to operate the site and complete your transaction. Recipients may include:
- Payment service providers, including WooPayments and PayPal, which process payments and may perform fraud and security checks
- Delivery companies, postal operators, customs authorities, and service providers involved in international shipping, customs clearance, and delivery-duty-paid services
- Website, e-commerce, hosting, security, and technical service providers, including WordPress, WooCommerce, and related services
- MailerLite for newsletter subscriptions and email delivery
- Google services used for analytics and advertising
- Amazon Associates when you interact with affiliate links
- Professional advisers, authorities, or other parties where required by law or necessary to protect our rights
We do not exchange personal information for money. Some advertising technologies may be treated as “sharing” or “targeted advertising” under certain privacy laws. You can limit these activities through available cookie controls, advertising settings, and your browser settings.
International Data Processing
Because we sell internationally and use service providers in multiple countries, personal information may be processed outside your country of residence. Where required, we and our service providers use appropriate safeguards under applicable law.
Cookies
We use cookies and similar technologies to operate the shopping cart, checkout, customer accounts, security features, preferences, analytics, advertising, and affiliate functions. Some cookies are necessary for the store to work. You may manage optional cookies through available consent tools and browser settings. Blocking necessary cookies may prevent parts of the store from functioning correctly.
Email Communications
If you subscribe, we may send newsletters, cultural content, guides, and occasional offers. You can unsubscribe at any time using the link in an email. Transactional messages about orders, payments, delivery, or customer service are separate from marketing communications.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described above. Order, payment, tax, accounting, fraud-prevention, and dispute records may be retained for the period required by applicable law or legitimate business needs. Newsletter information is retained while you remain subscribed and for a limited period afterward as needed to record your preference.
Your Rights
Depending on your location, you may have rights to request access to, correction of, deletion of, restriction of, or portability of your personal information, and to object to certain processing or withdraw consent. You may also have the right to opt out of certain advertising-related sharing.
These rights may be limited where we must retain information to complete a transaction, maintain tax or legal records, prevent fraud, resolve disputes, or comply with law. To make a request, contact us using the email address below. We may need to verify your identity before completing a request.
Security
We use reasonable technical and organizational measures to protect personal information. However, no online transmission or storage method can be guaranteed to be completely secure.
Children’s Privacy
Mystic Japan is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided personal information to us, please contact us.
Third-Party Links
Our site may link to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the date above.
Contact Us
For questions or privacy requests, contact:
Email: info@mysticjapan.com
